Privacy Policy for Pro Studio Software, Inc.

Effective Date: August 7, 2023

Introduction

Pro Studio Software, Inc. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website. By using our services, you consent to the practices described in this policy.

Personal Information Collection

We may collect various types of personal information, including but not limited to:

• Name, email address, cell phone, and contact information.
• Usernames, passwords, and account information.
• Billing and payment information.
• Information you provide through customer support or other communications.

Email Information We Collect

We may collect the following types of information related to email addresses:

• Email addresses provided by users when registering for our services or subscribing to our newsletters.
• Email addresses collected through customer support interactions or other communications.
• Email addresses obtained through marketing campaigns, promotions, or surveys.

Consent

We obtain explicit consent from users before collecting their email addresses for marketing purposes. Users have the option to unsubscribe from our marketing communications at any time.

Data Sharing

We do not sell, lease, or rent email addresses to third parties. However, we may share email addresses with trusted service providers, business partners, or marketing platforms solely for the purpose of providing our services and conducting marketing activities on our behalf. These third parties are required to maintain the confidentiality of the information and are prohibited from using the email addresses for any other purposes.

Data Security

We take appropriate technical and organizational measures to protect email addresses and related information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Use of Personal Information

We may use your personal information for the following purposes:

• To provide and improve our services and products.
• To provide access to our services and facilitate account-related communication.
• To process transactions and manage your account.
• To communicate with you regarding our services, updates, or marketing materials.
• To send updates, newsletters, and materials related to our products and services.
• To respond to your inquiries, comments, or feedback.
• To conduct market research, surveys, or analyze user preferences to improve our offerings.
• To comply with legal obligations or enforce our terms and conditions.

Information and Location Security

We take appropriate measures to protect your personal information and maintain its confidentiality. We implement physical, technical, and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of data. Access to your personal information is restricted to authorized personnel only.

Use of Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website and services. Cookies are small text files placed on your device when you visit our website. They allow us to recognize your browser or device, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

EU General Data Protection Regulation (GDPR)

If you are located in the European Union (EU), the following provisions apply to your personal information:

• Legal Basis for Processing: We will only process your personal information when we have a valid legal basis, such as your consent or when processing is necessary for the performance of a contract.
• Data Subject Rights: You have the right to access, rectify, erase, or restrict the processing of your personal information. You may also request a copy of your data or object to its processing. To exercise these rights, please contact us using the information provided in section 9.
• Data Transfers: We may transfer your personal information to countries outside the EU, including the United States. In such cases, we will implement appropriate safeguards to protect your data, such as standard contractual clauses or relying on Privacy Shield certification where applicable.
• Data Retention: We will retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

Third-Party Services

We may engage third-party service providers to assist with our operations, such as payment processing, analytics, or customer support. These third parties may have access to your personal information as needed to perform their functions but are prohibited from using it for other purposes.

Data Security

We take appropriate technical and organizational measures to protect email addresses and related information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Data Retention

We will retain email addresses for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When email addresses are no longer needed, we will securely delete or anonymize them.

User Rights

Users have the right to access, update, correct, or delete their email addresses from our records. To exercise these rights or request further information about our data practices, users can contact us through our Support Resources, Accounts Department at ProStudioSoftware.com.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to promptly delete the information.

Changes to the Policy

We reserve the right to update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Pro Studio Software, Inc.
5459 River Bend Circle, Grand Ledge, MI 48837
517-579-4885

Contact Us
By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.