Privacy Policy for Pro Studio Software, Inc.
Effective Date: February 18, 2026
Introduction
Pro Studio Software, Inc. ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our websites, software applications, and services. By using our services, you acknowledge and consent to the practices described in this policy.
Personal Information We Collect
We may collect personal information including, but not limited to:
- Name, email address, phone number, and contact information
- Usernames, passwords, and account information
- Billing and payment information
- Information provided through customer support or other communications
Email Information
Collection
We may collect email addresses when you:
- Register for our services
- Subscribe to newsletters or updates
- Contact customer support or otherwise communicate with us
Consent
Explicit consent is obtained before using email addresses for marketing purposes. You may unsubscribe from marketing communications at any time.
Application Usage and Analytics Data
To support product development, performance optimization, licensing compliance, and application stability, limited application usage data may be collected.
ProSelect®
ProSelect® collects non-content, non-personally identifiable usage data, which may include:
- Book page count per album
- Image list count
- Album image bitmap size in megabytes
- Product count
- Order count
- Rooms used
- Album file size
- Slideshow count
- Music downloads and music usage within the application
- General application usage metrics
This data does not include image content, audio content, project files, client names, or other personally identifiable information. Music files themselves are not monitored, analyzed, or accessed. Data is used solely for internal analysis, product improvement, licensing and usage validation, and application support, and is aggregated or anonymized where appropriate.
Aggregated or anonymized data may no longer be attributable to an individual user and may not be subject to access or deletion requests once anonymized.
ProCapture Backup
ProCapture Backup does not collect or transmit application usage or analytics data.
Use of Personal Information
We may use personal information for the following purposes:
- To provide, operate, and improve our products and services
- To manage accounts and process transactions
- To communicate regarding service updates, notices, and support
- To send marketing communications where consent has been provided
- To analyze application usage, including music usage, to improve performance, features, and licensing compliance
- To respond to inquiries, feedback, or support requests
- To conduct internal research and product development
- To comply with legal obligations and enforce our terms and conditions
Data Sharing
We do not sell, lease, or rent personal information. We may share information with trusted third-party service providers that assist with payment processing, analytics, customer support, or marketing. These providers are contractually required to protect confidentiality and may only use personal information to perform services on our behalf.
Data Security
We implement reasonable technical, organizational, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer required, information is securely deleted or anonymized.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance functionality and user experience. Cookies allow us to recognize your browser, remember preferences, and analyze website usage. You may manage cookies through your browser settings.
Application usage analytics are handled separately and are described in the Application Usage and Analytics Data section above.
GDPR Notice for EU Users
If you are located in the European Union, the following provisions apply:
Legal Basis for Processing
Personal information is processed based on one or more of the following lawful bases: consent, contractual necessity, legitimate business interests, or compliance with legal obligations.
Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal information. You may also request a copy of your data.
Data Transfers
Personal information may be transferred to and processed in countries outside the European Union, including the United States. Appropriate safeguards, such as Standard Contractual Clauses, are used to protect personal information.
Data Retention
Personal information is retained only for as long as necessary for legitimate business purposes or as required by law.
To exercise your rights, please contact us using the information provided below.
User Rights
Users may request access to, correction of, or deletion of their personal information by contacting the Accounts Department through the support resources available at Pro Studio Software Support.
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Material changes will be posted on our website or communicated through appropriate channels.
Contact Information
Pro Studio Software, Inc.
5459 River Bend Circle
Grand Ledge, MI 48837
United States
517-579-4885
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of personal information as described herein.
