Modified:
Feb 21, 2023
Created:
Apr 30, 2007
Views:
3057
Author:
JH

Error Reporting - Helping us fix any issues

If you encounter any error messages or odd behaviour when using ProSelect, we would appreciate you letting us know.  We are keen to fix all problems, but to do so we need to be able to reproduce them under the same setup.

You can contact us by submitting a Support Ticket through our Support Resources (under the Support menu on the Prostudio Software.com website), this will prompt you to provide details that we need to know (such as your computer operating system, version etc.) So we can help you quicker.

So when you send details, please include the following information:

  1. ProSelect version being used
  2. Operating System and version being used (eg Windows XP with Service Pack 2, Windows 7, Mac OS10.5  etc.)
  3. The error message.
  4. If it is reproducable, please explain what we need to do to make it happen.




KnowledgeBase Article: Error Reporting - Helping us fix any issues