ProSelect Software

General Use of ProSelect

Question about using ProSelect in general

Articles

ProSelect with Zoom for Virtual IPS Sessions

__________________________________________ UPDATE September 12, 2023: Windows 11 Users We recently conducted extensive testing involving Windows 11, Zoom, and Slideshows to address an issue stemming from a recent Windows update. It has come to our attention that this update is causing complications when images and effects are rendered using OpenGL technology, which subsequently requires translation for transmission via Zoom. OpenGL serve...

Accidental Download of Newer Version

If you accidentally downloaded and installed a newer version ProSelect than your license enables you to use, then your options are as follows: If you are registered for ProSelect and your PLUS has expired, then you can Upgrade to the latest ProSelect Version (with a discount on current new pricing for your license) and your account will be updated so that you can register the latest software, OR You can uninstall the newer version...

Forcing ProSelect to run in the English language

ProSelect currently comes with language libraries for English, French, Spanish and Japanese. If you are running ProSelect on an operating system that is setup to run a non-English language, then ProSelect will automatically run in the same language. If you wish ProSelect to run in English on a non-English operating system then you need to remove the other language library so that it will default to English. To do this, follow the instructions be...

ProSelect in other languages

ProSelect is currently available in English and fully translated into French. It is also mostly translated into Spanish and Portuguese. When you start ProSelect, if you have your computer set up to run in one of the above-supported languages then it will then display all text in the relevant language. Normally, you can't have ProSelect display in a different language to the one selected on your computer (eg display in English on a compute...

What happens when my PLUS expires

PLUS is a value-added program to help you get the most of your use of ProSelect. See the PLUS Benefits page for all the details. PLUS is included with all ProSelect leases. For outright owned licenses, PLUS is included with the first 12 months of your initial license purchase and for the first 6 months when you have purchased an upgrade to the latest version. Outright license holders can optionally extend PLUS before or after it expires. ...

Posting Affiliate Links on Facebook

If you are registered in the ProStudio Software Affilate program, this article explains the best way to post your affiliate links onto your Facebook page. About the Affiliate System Affiliate members can earn commission on sales by simply referring other users to ProSelect. Once registered as an affilate you can place links and/or linked logos on your website or other locations which direct people to pages on ProStudio Software's we...

ProSelect doesn't do anything after selecting New Album

The Windows version of ProSelect prompts you to select a folder of images to load when you selected New Album. The Mac version doesn't do this by default because Mac users generally like to use the drag and drop method for adding images to an album. (ie by dragging a folder of images or selected images from the Finder into ProSelect's Image list or onto a Set icon). Feature Setting You can set the ProSelect software to behave the same way in M...

Anti-virus & Security software blocks ProSelect

UPDATED January 2017 - AVG2016 reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by incorrectly thinking that ProSelect contains a virus. This can stop you from installing ProSelect, prevent ProSelect from running or, at worst, remove ProSelect from your computer! The first one is easy to spot because you usually get a message but often the latter ones just leave you wondering what'...

Screen images open as empty grey boxes

If images appear as empty grey boxes when viewed in Show Images view then read the following... You may encounter this problem if you rename the album file from outside of ProSelect while the Album is still open in ProSelect. This is because ProSelect cannot correctly update the Album when you close it. Obviously the way to avoid this is not to do it! Either only rename your album files after you close them in ProSelect or use ProSele...

Error Reporting - Helping us fix any issues

If you encounter any error messages or odd behaviour when using ProSelect, we would appreciate you letting us know. We are keen to fix all problems, but to do so we need to be able to reproduce them under the same setup. You can contact us by submitting a Support Ticket through our Support Resources (under the Support menu on the Prostudio Software.com website), this will prompt you to provide details that we need to know (such as y...

Recovering from Album File Save Errors

Many external factors can contribute to a ProSelect album file (.PSA) becoming corrupted or unusable. These can include computer crashes, drive failures, loss of connection to network drives, saving to cloud locations, and more. Sometimes you may just accidentally delete an album. The Pro Studio Software team has incorporated album recovery options at multiple levels. We can’t ensure 100% recoverability, but our systems g...

Optimizing ProSelects speed

There are lots of factors that can affect how fast ProSelect starts up and runs. This article discusses these so, if you need to, you can make adjustments to improve the performance of ProSelect on your computer. The faster ProSelect runs, the less time you will need for preparation and production and the more successful your presentations will be. The sections below provide hardware and software changes that you can make (and the reasons...

Perfectly Clear Error Codes

The Perfectly Clear(TM) retouching libraries used by ProSelect utilize sophisticated AI algorithms to identify people, faces and other areas within an image. This is done by "training" the software with a large number of sample images. The result is that the software is very good at picking out faces in most photographs however, occasionally some features may not work with some images and, when this happens, it will return an erro...

PSD files won't import properly on Macs

ProSelect uses OSX system calls to read Photoshop PSD files. As Adobe makes changes to PSD files in newer versions of Photoshop, Apple also updates (sometimes belatedly) this area in OSX to allow for these changes but not necessarily in older versions of OSX. If you are directly importing PSD files into ProSelect or using Reload Edited to update your originally imported images with retouched PSD versions and ProSelect says there is an error with...

Working with External Retoucher

ProSelect's workflow is designed such you do any re-touching on your original images BEFORE any final cropping, effects (B&W or Sepia) or actions are applied during Hi-Res Production. This way, if you are using the same image in multiple products, you only need to re-touch it once. This is also the reason that we recommend that you import un-cropped images into ProSelect and do any (non-destructive) cropping with ProSelect. You can ea...

Options for Merging Albums

Normally a ProSelect album file is associated with one job or shoot. However, in some cases, you may want to combine the images from multiple shoots into one album file so that they can all be reviewed together or used to create artwork spanning multiple shoots or life-cycles. Here are some ways to achieve this: USE SETS TO SEPERATE YOUR IMAGES You can use the Image Sets in ProSelect to separate out each job into a different Set "folder". ProSele...

Slideshow Movie Export Crashes or Stops with an Error Number

Slideshow movie exporting has been progressively enhanced in ProSelect to use the latest technologies to reduce the time to export a finished movie with the latest versions being considerably faster to export - up to 20 times faster on Macs and 5-20 times fast on Windows machines. (On Windows, movies using the Ken Burn slideshows are slower to export but still much faster than when using Quicktime in the earlier versions of ProSelect). Each tech...

All about Sorting Images in ProSelect

There are lots of sorting options in ProSelect - this article explains what's available and how it works. About Filenames Whenever sorting by filename occurs in computers, sorting is always "alphabetic" not "numeric". Both of these produce the same result provided your file names are all the same length. That is, they should be named image_0002.jpg rather than image_2.jpgimage_0012.jpg rather than &nbs...

How to Search the ProSelect Manuals

The ProSelect Manuals are easily accessed under the Help menu in ProSelect. See the Where are Manuals article for more about what manuals are included and where they are saved. The manuals are all .pdf format files and will open in the default pdf application that you have setup in your computer. This is usually Adobe Acrobat Reader though it could be set to be some other program on your computer. See the Where are Manuals article for how to d...

Default Layout and Print Sizing

With ProSelect 2018r1 and newer, default display sizes for print and layouts work a little differently than in earlier versions. Default sizes are used when displaying a print or layout for the first time in Select Size view (in working with Images or Working with Layouts) or when adding either of these to a room in Working with Rooms. In both cases, ProSelect saves the last displayed size in the Album file so they will be at that same size next ...