Search KnowledgeBase Articles
These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can Search for an article or Browse all articles in the Knowledge Base to find answers to most questions.
Most Recent Articles
Oct 12, 2023
Creating a SendMyRooms link for CRM use
In order for a client to access SendMyRooms, their information needs to be in the SMR system. For that, you need to first create an invitation. In the SendMyRooms settings, Orders...
Oct 4, 2023
Failed to Run Photoshop Script
When running ProSelect Pro production, ProSelect needs to connect to Photoshop to execute production tasks. This connection may fail for various reasons, but it is most common after a Photoshop upgrad...
Oct 2, 2023
ProSelect with Zoom for Virtual IPS Sessions
__________________________________________ UPDATE September 12, 2023: Windows 11 Users We recently conducted extensive testing involving Windows 11, Zoom, and Slideshows to address an issue st...
Sep 11, 2023
Accidental Download of Newer Version
If you accidentally downloaded and installed a newer version ProSelect than your license enables you to use, then your options are as follows: If you are registered for ProSelect and your PLUS has ...
Jun 28, 2023
How to get started using SendMyRoom Client Connection... Watch the Movies! We have a suite of SendMyRooms™ Client Connection movies for watching on the Training Movies page. Th...
Jun 23, 2023
Upgrading an Obsolete version of ProSelect
If you are a registered license holder for an obsolete version of ProSelect and you wish to upgrade to the newest ProSelect software version for many more sales enhancing and time saving features, the...
Apr 13, 2023
Reinstalling or moving ProSelect
Apart from obsolete versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the Downloads area on the ProStudio Software's website at ...
Mar 24, 2023
Forcing ProSelect to run in the English language
ProSelect currently comes with language libraries for English, French, Spanish and Japanese. If you are running ProSelect on an operating system that is setup to run a non-English language, then ProSe...
Mar 24, 2023
I wish to change my Business Name or Transfer my license, what do I do?
ProSelect is licensed to a particular business entity. You can request to change the registered business name when: (a) The registered license owner has changed the name of the business or (b) The b...